Billetweb: from start-up to the leading name in online ticketing, with Lemonway as a growth partner

Billetweb is today one of the leading online ticketing solutions in France. The platform allows event organisers to create, promote and manage their events from end to end: ticket sales, registrations, access control and attendee tracking.

With more than 100 million tickets sold, close to €1 billion in cumulative revenue and 15,000 organisers active on the platform, Billetweb has established itself as a benchmark in this demanding market. 

The challenge: finding a payment partner that understands ticketing 

Like many players in the sector, Billetweb faced a major obstacle in its early days: traditional banks struggled to understand the specific business model of online ticketing. Faced with this, CEO and founder Théophile Gurliat, running the business alone at the time, decided to look for a payment partner truly suited to his activity. The challenge was clear: find a reliable solution, quick to get up and running, and capable of supporting a fast-growing marketplace platform. 
 

Why Lemonway? 

From the very first contact, Lemonway stood out for its responsiveness and its ability to understand the ticketing business model. A French, independent player, with a pricing model suited to the specifics of marketplace platforms, Lemonway matched Billetweb’s needs precisely.

The integration was completed in 20 days, smoothly, a performance that allowed Billetweb to focus on what mattered most: growing its business.

What ultimately convinced Billetweb’s founder? The combination of business expertise, a tailored approach and a committed team, seen from the outset as a genuine partner rather than a mere provider. 

A genuine partnership, shared growth 

The relationship between Billetweb and Lemonway goes beyond the contractual framework: it is a “long-term co-evolution”. Where Billetweb generated €3 million in revenue in its early days, the platform now generates €300 million, a hundredfold increase in growth, achieved with Lemonway at its side. 

 

What Billetweb expects from Lemonway remains fundamental: stability, reliability, and a level of PSP rigour equal to the challenges at stake in payments: acceptance rates, diversity of payment methods, security of flows. 

Outlook

Billetweb’s growth is only just getting started. With the ambition of establishing itself durably as the reference for online ticketing in France, the need for a robust, agile payment partner is more strategic than ever.