Identity Verification

This onboarding step is required to comply with EU regulations when opening a payment account. It ensures full compliance with anti-money laundering and counter-terrorist financing (AML-CFT) rules, in particular Article L.561-5-2 of the French Monetary and Financial Code.


As a licensed payment institution supervised by the ACPR (Banque de France), Lemonway must verify each new user’s identity through two independent verification measures, and to collect all mandatory information before activating the account.

Online Onboarding Visual

Why this verification?

European regulations require all financial institutions to verify their users’ identities in order to:

  • Protect your data and your account
  • Prevent fraud and identity theft
  • Ensure continuity of services provided by our partners
  • Comply with regulatory obligations (AML-CFT, KYC)
Verification d'identité

What you need to know

  • Your account is not yet active. It will be activated once your identity has been verified.
  • Your data is protected and handled in strict confidentiality.
  • The company where you hold an account remains your main point of contact.

Regulatory sources

For more information on the legal framework for identity verification and AML-CFT, see:  
Article L.561-5-2 – French Monetary and Financial Code (identity verification with two independent measures)↗
Article L.561-2 – French Monetary and Financial Code (general due diligence obligation) ↗ 
Directive (EU) 2018/843 – 5th AML-CFT Directive ↗